Triage support

US-PA-West Chester
Job ID
2017-7058
Category
Information Technology

Overview

Our Client is  one of the top 5 IT services and consulting companies worldwide, is looking for a Triage support for FULL TIME in West Chester, PA. Below is the detail requirement.

 

Responsibilities

  • Strong in Web Services architecture (REST/SOAP), triage of production issues as part of on-call support schedule with the help of logs, Agile, Devops & cloud Services knowledge, Strong in Java application triage.
  • Implement and maintain system monitoring and alerting framework so that teams can
  • respond to customer production issues quickly
  • Lead the triage of production issues as part of on-call support schedule with the help of logs

Qualifications

  • Bachelor's degree in Computer science or equivalent, with minimum of 4+ year Working Experience in REST/SOAP.
  • Demonstrate excellent communication skills including the ability to effectively communicate with internal and external customers.
  • Ability to use strong industry knowledge to relate to customer needs and dissolve customer concerns and high level of focus and attention to detail.
  • Strong work ethic with good time management with ability to work with diverse teams and lead meetings. 

 

 

 

 

Praveen Kumar

Lorven Technologies Inc, 

101, Morgan Lane, Suite 209, Plainsboro, NJ-08536

Work : 609-799-4202 Ext 239  | Fax: 609-799-4204

Email: praveen@lorventech.com Web: www.lorventech.com

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